Your privacy matters to us. Learn how we collect, use, and protect your information.
Last Updated: February 21, 2026EzPze AI Pte. Ltd. (UEN: 202532414H) ("EzPze AI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence services.
This policy applies to information we collect through:
We collect information to provide better services to our users and improve the performance of our AI Employees.
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, company name, job title | Account creation, authentication, communication |
| Payment Information | Billing address, payment card details | Processing payments (handled securely by Stripe) |
| Business Information | Company details, industry, team size, business goals | Customizing AI Employee behavior and performance |
| Customer Data | Contact lists, customer names, phone numbers, email addresses | Enabling AI Employees to communicate with your customers |
| Communication Content | Scripts, templates, FAQs, product information | Training AI Employees to represent your business |
When you use our services, we automatically collect:
When you connect third-party services to EzPze AI (such as CRM systems, calendars, or communication platforms), we may access data from those services as authorized by you, including:
We use the information we collect for the following purposes:
Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us at team@ezpze.ai.
We do not sell your personal information. However, we may share your information in the following circumstances:
We share data with trusted third-party service providers who assist us in operating our platform:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment Processing | Payment information, billing details |
| Amazon Web Services (AWS) | Cloud Infrastructure & Data Storage | All platform data |
| Vultr | Cloud Infrastructure & Data Storage | All platform data |
| Google Analytics | Usage Analytics | Usage data, device information |
| Cloudflare | Security & Content Delivery | IP address, request data |
When you integrate EzPze AI with your own tools (CRM, calendar, communication platforms), we share relevant data to enable these integrations as you have authorized.
If EzPze AI is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website before any such transfer.
We may disclose your information if required to do so by law or in response to:
We may share aggregated or anonymized information that cannot reasonably be used to identify you, for research, analytics, or marketing purposes.
Your data is stored on secure servers located in Singapore, primarily using:
We retain your data for as long as necessary to:
You may request deletion of your data at any time by:
Upon receiving a deletion request, we will delete your data within 30 days, except where retention is required by law.
We maintain regular backups of our systems. Deleted data may remain in backups for up to 90 days before being permanently removed.
Cookies are small text files stored on your device that help us provide and improve our services.
Our AI Employees and website may use cookies for:
When our AI Employees use cookies to interact with your customers, you will be notified. You are responsible for ensuring your customers are aware of cookie usage in accordance with applicable laws.
Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of our services.
Under GDPR (if you're in the EU/EEA) and PDPA (if you're in Singapore), you have certain rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you.
You can request that we correct inaccurate or incomplete data about you.
You can request deletion of your personal data. We will comply unless we have a legitimate reason to retain it (e.g., legal obligations).
You can request your data in a structured, commonly used, machine-readable format and transfer it to another service provider.
You can object to processing of your data for direct marketing purposes or based on legitimate interests.
You can request that we restrict processing of your data in certain circumstances.
Where we process data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact:
We will respond to your request within 30 days.
We implement appropriate technical and organizational measures to protect your data. For detailed information about our security practices, please see our Security Page.
Key security measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our primary data storage is in Singapore. However, our service providers (such as AWS, Stripe, and Google Analytics) may process data in other countries.
When we transfer data outside of Singapore or the EU/EEA:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Users under 18 may only use our services with parental or guardian consent. If you are under 18, you must:
If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information.
Parents or guardians who believe we may have collected information from a child should contact us at team@ezpze.ai.
We may update this Privacy Policy from time to time. When we make changes, we will:
Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Email: team@ezpze.ai
Name: Siska
Email: hr@asalta.com
EzPze AI Pte. Ltd.
UEN: 202532414H
55 Lavender Street
Singapore 338713
If you are in the EU/EEA and have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority.
If you are in Singapore, you can contact:
Personal Data Protection Commission (PDPC)
Website: www.pdpc.gov.sg
Contact our Data Protection Officer at hr@asalta.com or email us at team@ezpze.ai